Quotes

When, Page 168

Many ‘when’ decisions involve endings. And one of the biggest is when to leave a job that just isn’t working out. That’s a big step, a risky move, and not always a choice for some people.

Blue Ocean Strategy, Page 168

Key to winning over your detractors or devils is knowing all their likely angles of attack and building up counterarguments by irrefutable facts and reason.

Never Split the Difference, Page 168

Besides saying ‘No,’ the other key benefit of asking ‘How?’ is, quite literally, that it forces your counterpart to consider and explain how a deal with be implemented.

A World Without Email, Page 168

Put your solo meetings on your calendar and protect them like any other meeting of appointment.

Thanks for the Feedback, Page 168

Think through in advance the worst that could happen, try it on emotionally, and reason through the possible consequences. … It’s a reminder that whatever the outcome, you’ll be able to manage.

The Advantage, Page 168

…gratitude, recognition, increased responsibilities, and other forms of genuine appreciation are drivers.

Give and Take, Page 168

Along with reducing burnout among givers, a firsthand connection to impact can tilt people of all reciprocity styles in the giver direction.

Hidden Potential, Page 168

…the most important lesson to teach children is that learning is fun.

A World Without Email, Page 168

Individual task boards can significantly improve the quality of your life as a knowledge worker, but only if invest sufficient time in their upkeep.

Predictably Irrational, Page 168

…stereotypes are not intrinsically malevolent. They provide shortcuts in our never-ending attempt to make sense of complicated surroundings.