Quotes

The 5 Levels of Leadership, Page 168

If you are one of those people who consistently produces, then everyone will want to be on your team. That makes leading that much better.

Thinking, Fast and Slow, Page 168

…hostile stereotyping can have dreadful consequences, but the psychological facts cannot be avoided: stereotypes, both correct and false, are how we think of categories.

Radical Candor, Page 168

This sounds super hierarchical, but let’s face it: the ‘flat’ organization is a myth. Hierarchy is an inescapable fact of life.

Priceless, Page 168

Sometimes consumers deprive themselves of things they want and can afford because of an inner voice telling them it’s a rip-off.

Why We Buy, Page 168

Almost all unplanned buying is a result of touching, hearing, smelling or tasting something on the premises of a store…

Start With No, Page 168

Paint the pain. When you finally get to the right person in a negotiation, they will often spill the beans and reveal their real pain so that you can fix it.

How, Page 168

Resting in the status quo leads to stasis and decline. For all great innovations, someone took a risk.

Radical Candor, Page 168

The best way to lower the barriers that hierarchy puts between us is to admit that it exists and think of ways to make sure everyone feels they are on an equal footing at a human level despite the structure.

Winners Never Cheat, Page 168

…everyone wants to know the true feelings and heartstrings of their leaders, along with news on how the organization is faring.

Why We Buy, Page 168

We preen like chimps, men and women alike. Self-interest is a basic part of our species.