Quotes

Amp It Up, Page 163

You can hire people ahead of their own development curve and inspire them to grow into challenging new roles.

Team of Teams, Page 163

Cultures… are more resistant to designed change than bricks and mortar.

Thanks for the Feedback, Page 163

Feelings affect not only how we recall the past, but how we imagine the future. When we feel bad, we assume we will always feel bad.

A World Without Email, Page 163

To avoid the need to wrangle an always-filling inbox is a benefit that shouldn’t be underestimated.

The Advantage, Page 163

…few organizations are good at performance management, mostly because they are confused and inconsistent about why they do it in the first place.

Willpower, Page 163

…self-control is not selfish. Willpower enables us to get along with others and override impulses that are based on personal short-term interests.

Never Split the Difference, Page 163

’Yes’ is nothing without ‘How.’ While an agreement is nice, a contract is better, and a signed check is best.

The Coaching Habit, Page 163

The Strategic Question: if you’re saying Yes to this, what are you saying No to?

The Quarter-Life Breakthrough, Page 163

Your community has your back, makes sure you’re following your dreams, and holds you accountable to your goals. Your community allows you to overcome your haters and have a breakthrough.

Amp It Up, Page 163

An energetic, engaging personality goes a long way in the workplace, as it does in every sphere of our culture.