Quotes

No Hard Feelings, Page 161

…adopting a growth mind-set allows you to view criticism as a chance to get better – and makes it more likely you get promoted.

Thanks for the Feedback, Page 161

If our stories are a result of our feelings plus our thoughts, then we can change our stories by working to change either our feelings or our thoughts.

The 5 Levels of Leadership, Page 161

Truly, the best companies channel their resources into only a few arenas – ones where they can be successful.

Never Split the Difference, Page 161

There is always a team on the other side. If you are not influencing those behind the table, you are vulnerable.

A World Without Email, Page 161

…real-time communication is typically a much more effective means of coordinating individuals than drawn-out back-and-forth messaging.

Thanks for the Feedback, Page 161

Feelings skew our sense of the past, present, and future. They distort our stories about who we are, how others see us, and what the consequences of feedback will be.

The Advantage, Page 161

The most memorable time of an employee’s career, and the time with the biggest impact, are his or her first days and weeks on a new job.

Unreasonable Hospitality, Page 161

Being able to ask for help is a display of strength and confidence. It shows an understanding of your abilities and an awareness of what’s happening around you.

The 5 Levels of Leadership, Page 161

Staying in your areas of strength – where your efforts yield the highest return – and out of your areas of weakness is one of the keys to personal productivity.

The Rare Find, Page 161

The dividing line between success and failure comes down to how well executives can manage their portfolio of guesses.