Quotes

Thanks for the Feedback, Page 158

…we have control over – the way we interpret what happens, the meaning we make, and the stories we tell ourselves.

Brag!, Page 158

Think of ways to tell your story that are humorous or even metaphorical, and make sure to be original and authentic.

Think Like a Champion, Page 158

Make an effort to find what you have in common and lead with it. You will create a bond that didn’t exist before if you will take the time to think about it.

Getting Things Done, Page 158

There’s an obvious danger in putting reminders of things you need to do somewhere out of sight.

The Heart of Change, Page 158

A decrease in negative stereotyping increases the chances of collaboration. So the achievement of the vision moves along.

Think Again, Page 158

Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart.

Never Split the Difference, Page 158

…you have to keep away from knee-jerk, passionate reactions. Pause. Think. Let the passion dissipate.

Courage is Calling, Page 158

We can’t just bemoan the darkness of this world we live in. We have to search for the light. We have to be the light.

Reset, Page 158

To motivate people, we’ve got to pay attention to their desires. Their interests. Their hopes. And that requires empathy.

Sooner Safer Happier, Page 158

To maximize outcomes, intent-based leadership harnesses everyone’s brains to create the smartest possible group of humans who are able to make the smartest possible decisions.