Quotes

Measure What Matters, Page 160

…the most important thing needs to get done first or they won’t get done at all.

The 5 Levels of Leadership, Page 160

The leaders set the tone more than anyone else on a team, in a department, or for an organization. Their attitude is contagious.

Never Split the Difference, Page 160

Aggressive confrontation is the enemy of constructive negotiation.

Sprint, Page 160

Remember that most ideas sound better in the abstract, so they may not be that good.

Toxic Positivity, Page 160

Toxic positivity has a large impact on our ability to connect emotionally. We’re afraid to show how we’re feeling because we’ll appear ‘negative’ or ‘ungrateful.’

Decisive, Page 160

When people share the worst decisions they’ve made in life, they are often recalling choices made in the grip of visceral emotion: anger, lust, anxiety, greed.

How, Page 160

…data clearly demonstrates that trust extended by one company to another increases value-creating behaviors, like information sharing, which, in turn, leads to higher levels of trust.

First, Break All The Rules, Page 160

By telling you that you can transform nontalents into talents, these less effective managers are not only setting you up to fail, they are intrinsically blaming you for your inevitable failure.

Emotional Agility, Page 160

…positive fantasies let the fizz out of the bottle, dissipating the energy we need to stay motivated and really follow through.

The Start-up of You, Page 160

Shared experiences lead to trust, which leads to people’s sharing information and opportunities.