Quotes

The Rare Find, Page 161

The dividing line between success and failure comes down to how well executives can manage their portfolio of guesses.

Give and Take, Page 161

…extensive research shows that when people become burned out, their job performance suffers.

Unreasonable Hospitality, Page 161

People who refuse to ask for help, who believe they can handle everything on their own, are deceiving themselves and doing a disservice to those around them.

Toxic Positivity, Page 161

It’s OK to express your emotions; it’s what makes you human.

The Badass Business Analyst, Page 161

…the Badass Business Analyst has now been given a new mission. Help your organizations fail fast and fail safe.

Denial, Page 161

It is extraordinarily difficult to bring about change in a big company.

Dare to Forgive, Page 161

Anger takes us out of the fearful, vulnerable position and puts us back into attack mode, which restores our feeling of control, as well as reducing our feelings of vulnerability.

Give and Take, Page 161

Exhausted employees struggle to focus their attention and lack the energy to work their hardest, longest, and smartest, so the quality and quantity of their work takes a nosedive.

Emotional Agility, Page 161

A mind that is open to growth and change is a hub from which values and goals can be brought to life and realized.

The No Asshole Rule, Page 161

…negative and unkind people were seen as less likable but more intelligent, competent, and expert than those who expressed the same messages in kinder and gentler ways.