Quotes

The Rock Crusher, Page 155

The lack of a regular and effective backlog refinement meeting is the root cause of many problems that keep a team from reliably delivering on their commitments.

Leading from the Front, Page 155

[Women] just keep adding to what’s on our plate… eventually our overcommitting catches up to us.

It Doesn’t Have to Be Crazy at Work, Page 155

…attempting to be indiscriminately great at everything is a foolish waste of energy.

Only the Paranoid Survive, Page 155

…speak and answer questions as often as possible; while it may seem like you’re repeating yourself, in reality you will be reinforcing a strategic message.

Never Eat Alone, Page 155

The deepest principle in human nature is the craving to be appreciated. – William James

Never Split the Difference, Page 155

Calibrated questions make your counterpart feel like they’re in charge, but it’s really you who are framing the conversation.

Playing Big, Page 155

…when our work is informed by research and professional expertise… it gains power and resonance when we remove the mask and imbue it with a vulnerable sharing about why it matters to us.

The Enthusiastic Employee, Page 155

The link is clear – do more to get more – and the system encourages, rather than discourages, improvement.

The E-Myth Revisited, Page 155

The truth is, nobody’s interested in the commodity. People buy feelings.

Flawless Consulting, Page 155

A client’s behavior is not a reflection on you.