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What you need to do is forgive so you can move on with your life, your projects, and your relationships.

A Badass reads the news, and makes themselves aware of the world to help manage relationships.

Patience matters. Hustle matters. It takes time to build relationships with your clients, and it takes time to hone your craft.

The relationship [between the superior and associate] is far more like that between the conductor of an orchestra and the instrumentalist than it is like the traditional superior-subordinate relationship.

…a job that is all ‘relationships’ and no ‘work’ is not a job at all.

…the common weakness of many organizations is, by and large, the lack of adequate concern for, and adequate work on, sideways relationships.

Seeing [management’s] relationship toward them as duty toward them and as responsibility for making them perform and achieve rather than as ‘supervision’ is a central requirement for organizing the manager’s unit effectively.

…an activity that does not… have any relationship to results… is an activity that should be outsourced.

With technological advances placing a premium on interactions and relationships, the skills that make us human are increasingly important to master.

Research demonstrates that when organizations have cultures that prize results above relationships, if they have a leader who puts people first, they actually achieve greater performance gains.