 |
…studies showed that relationship conflict is generally bad for performance, but some task conflict can be beneficial: it’s been linked to higher creativity and smarter choices.
|
80 |
 |
When we’re willing to update our ideas of who our partners are, it can give them freedom to evolve and our relationships room to grow.
|
236 |
 |
Positional bargaining… strains and sometimes shatters the relationships between the parties.
|
7 |
 |
…any negotiation primarily concerned with the relationship runs the risk of producing a sloppy agreement.
|
10 |
 |
A working relationship where trust, understanding, respect, and friendship are built up over time can make each new negotiation smoother and more efficient.
|
21 |
 |
Most negotiations take place in the context of an ongoing relationship, where it is important to carry on each negotiation in a way that will help rather than hinder…
|
22 |
 |
A major consequence of the ‘people problem’ in negotiation is that the parties’ relationship tends to become entangled with their discussions of substance.
|
22 |
 |
Dealing with a substantive problem and maintaining a good working relationship need not be conflicting goals if the parties are committed and psychologically prepared to treat each separately on its own legitimate merits.
|
23 |
 |
…however precarious your relationship may be, try to structure the negotiation as a side-by-side activity in which the two of you… jointly face a common task.
|
41 |
 |
The relationship between the sides, often taken for granted and overlooked, frequently outweighs in importance the outcome of any particular issue.
|
74 |