 |
Today, in a change that is historically quite sudden, financial capital is now abundant. The scarce resource is no longer money. It’s human ability.
|
12 |
 |
…the economy is increasingly based not on financial capital but on human capital, and how the abilities of the people in an organization… determine an enterprise’s success or failure.
|
126 |
 |
The CEOs of top-performing companies agree that people development is at the center of their jobs.
|
134 |
 |
…most organizations seem to be managed brilliantly for preventing people from performing at high levels.
|
194 |
 |
The more people involved in a negotiation, the more serious the drawbacks to positional bargaining.
|
8 |
 |
…separating the people from the problem allows you to deal directly and empathetically with the other negotiator as a human being, regardless of any substantive differences, thus making possible an amicable outcome.
|
15 |
 |
In negotiating it is easy to forget that you must deal not only with their people problems, but also with your own.
|
24 |
 |
Freed from the burden of unexpressed emotions, people will become more likely to work on the problem.
|
33 |
 |
Communication is never an easy thing, even between people who have an enormous background of shared values and experience.
|
35 |
 |
…the best time for handling people problems is before they become people problems.
|
39 |
