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…to build a great team that achieves exceptional results, everybody needs to be doing great work. Accepting mediocrity isn’t good for anybody.

Trying to solve a problem that hasn’t been clearly defined is not likely to result in a good solution; debating a half-baked idea is likely to kill it. As the boss, you are the editor, not the author.

…expecting others to execute on a decision without being persuaded that it’s the right thing to do is a recipe for terrible results.

You can guide your team to get results if you’ve built a trusting relationship with each person reporting to you, and there can only be real trust when people feel free at work.

…when everyone on your team is able to bring the best of what they’ve got mentally, emotionally, and physically to their work, they are more fulfilled in their jobs, they work better with one another, and the team gets better results.

Actively practicing gratitude brings you joyful results.

Value innovation is a new way of thinking about and executing strategy that results in the creation of a blue ocean and a break from the competition.

…experiences that don’t involve touching, seeing, or feeling actual results… are shown to be non-impactful and easily forgotten.

…life isn’t any fun without a sense of enough. Happiness, as it’s said, is just results minus expectations.

Transformation… happens less by grand design or careful strategy than by the small wins that result from ongoing practice that enhance our capacity to change.