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…when a strategic inflection point sweeps through the industry, the more successful a participant was in the old industry structure, the more threatened it is by change and the more reluctant it is to adapt to it.

…in this hypercompetitive horizontal world, opportunity knocks when a technology break or other fundamental change comes your way. Grab it.

A far superior competitor appearing on the scene is a mandate for you to change. Continuing to do what worked before doesn’t work anymore.

…technological brewing that are likely to bring changes of the same magnitude – or bigger – in the years ahead.

Customers drifting away from their former buying habits may provide the most subtle and insidious cause of a strategic inflection point – subtle and insidious because it takes place slowly.

…businesses fail either because they leave their customers, i.e., they arbitrarily change a strategy that worked for them in the past (the obvious change), or because their customers leave them (the subtle one).

When most companies of a previously regulated economy are suddenly thrust into a competitive environment, the changes multiply.

…in times of fundamental change… the cliché ‘adapt or die’ takes on its true meaning.

If existing management want to keep their jobs when the basics of the business are undergoing profound change, they must adopt an outsider’s intellectual objectivity.

People in the trenches are usually in touch with impending changes early.