 |
Without sovereignty over our time, it’s nearly impossible to have autonomy over our lives.
|
101 |
 |
Only engagement can produce mastery. And the pursuit of mastery… has become essential in making one’s way in today’s economy.
|
111 |
 |
…engagement as a route to mastery is a powerful force in our personal lives.
|
112 |
 |
While complying can be an effective strategy for physical survival, it’s a lousy one for personal fulfillment.
|
113 |
 |
As the data on worker disengagement… reveal, the costs – in both human satisfaction and organizational health – are high when a workplace is a no-flow zone.
|
116 |
 |
…a number of companies… have realized that creating flow-friendly environments that help people move toward mastery can increase productivity and satisfaction at work.
|
117 |
 |
…flow, the deep sense of engagement… isn’t a nicety. It’s a necessity. We need it to survive. It is the oxygen of the soul.
|
129 |
 |
’Do you have your appointment calendar handy?’ This is a killer sales question because it leads to that previous appointment over 90 percent of the time.
|
29 |
 |
Rainmakers get buying commitments before they give selling demonstrations.
|
98 |
 |
…when a customer agrees to meet you for breakfast, he or she is making an uncommon investment of time. That investment is a positive buy signal.
|
134 |
