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The best managers reject the Golden Rule. Instead, they say, treat each person as he would like to be treated, bearing in mind who he is.
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166 |
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At its simplest, a manager’s job is to encourage people to do more of certain productive behaviors and less of other, unproductive behaviors.
|
170 |
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Regardless of what employees want, the manager’s responsibility is to steer employees toward roles where they have the greatest chance of success.
|
195 |
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Great managers envision a company where there are multiple routes toward respect and prestige…
|
203 |
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…anywhere individual excellence is revered, you will find… graded levels of achievement.
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205 |
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…in most cases, no matter what it is, if you measure it and reward it, people will try to excel at it.
|
206 |
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…the broad range in pay encourages the person to refine his talents and so become world-class. Great managers advise us to apply the same logic to all roles.
|
208 |
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The best managers… can level the playing field. They can be the ones to hold up the mirror. And they can create a safety net.
|
219 |
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…great managers [make] a point of giving their feedback in private, one on one.
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222 |
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…a great manager must get to know his employees.
|
223 |
