 |
…a range of studies show that the best judgment and problem solving incorporates emotion. In fact, if emotion is entirely ignored in the decision-making equation, the results can be surprisingly harmful.
|
080 |
 |
Admitting your envy might be a sign that you need to improve or make a change.
|
087 |
 |
Excitement and anxiety are two sides of the same coin.
|
088 |
 |
Managers, you must be intolerant of bad apples for the psychological safety of your team.
|
126 |
 |
…studies show feedback helps us improve only when it comes from an expert.
|
163 |
 |
…command and control management – which uses dominance to get results – is on its way out. A relational leadership style has emotional and financial benefits.
|
208 |
 |
Being an empathetic manager is not the same as being a pushover. Own your decisions and discuss and set expectations with your reports as soon as you know there’s a problem.
|
211 |
 |
If you let someone underperform for months or even years without saying anything, you’ve failed as a manager.
|
211 |
 |
Average managers play checkers, while great managers play chess. – Marcus Buckingham
|
211 |
 |
The best leaders show vulnerability when assessing a situation but then present a clear path forward.
|
212 |