 |
Good stores perform a kind of retailing judo – they use the shopper’s own momentum, his or her own inclinations and desires, to get him or her to do something perhaps totally unplanned.
|
167 |
 |
Traveling someplace new improves your processing skills. It helps sharpen the old tacks. It reminds you that no matter who you are, you’ll probably end up coping just fine.
|
267 |
 |
One of the easiest ways to gauge a store’s morale is to take a look at the amenities and spaces it provides its employees.
|
276 |
 |
The fact that a minor alteration can bring a large improvement should come as no surprise… Sometimes critical truths are discovered in this way.
|
288 |
 |
Shopping is a form of entertainment, just like the movies or the zoo.
|
289 |
 |
…real achievement at work requires going one step beyond emotional intelligence: you need to learn to be reasonably emotional.
|
010 |
 |
Effective processing what you feel gives you the power to do more than bring your whole self to work: it enables you to bring your best self to work.
|
013 |
 |
Studies show when we mathematize our experience – by tracking our steps or measuring miles hiked – we don’t enjoy them as much.
|
028 |
 |
Turns out that what makes us happy is not just free time, but when our free time aligns with our friends’ free time.
|
029 |
 |
Compassion helps us become resilient: it improves our immune response, reduces stress levels, and is associated with the pleasure networks in our brains.
|
031 |
