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…if someone is called upon to learn something that contradicts what they already think they know – particularly if they are committed to that prior knowledge – they are likely to resist the new learning.

At every level of society now, the easy access to information has changed both how we judge organizations and what we expect of them.

People and companies align on values, on the HOWS of pursuing a goal, not on personal success or the success of the effort.

That’s the paradox of success. You can achieve it only by pursuing something greater: significance.

In a horizontal, connected world nothing achieves alignment and common purpose faster than active transparency. In fact, without it, they are almost impossible to achieve.

…informed acquiescence cultures tend to be management-oriented, with an established managing class and a well-entrenched bureaucracy.

If individuals, inspired by the core values of the group, are to be truly trusted to self-govern then they must have free and unfettered access to the information they need to make sound and reasonable judgments.

Through culture, companies have the opportunity to grow more varied and diverse while simultaneously remaining tightly aligned in a common purpose.

When companies and workers align on values, workers then act on their own beliefs. Nothing is more powerful than that.

Self-governance is the most efficient way to get everyone on the same page, aligned to organizational values and goals, and doing the right thing to achieve them.