 |
…a ‘cult’ is what people who work for companies that haven’t invested enough in their cultures tend to call the companies that have.
|
031 |
 |
…if you take care of your managers and give them what they need to be successful, you put them in a better position to take care of their teams.
|
041 |
 |
Every manager lives with the fantasy that their team can read their mind. But in reality, you have to make your expectations clear.
|
069 |
 |
Ultimately, this is one of a manager’s biggest responsibilities: to make sure people who are trying and working hard have what they need to succeed.
|
075 |
 |
…you must invest as much energy into hiring as you expect the team to invest in their jobs.
|
083 |
 |
Serving other human beings can feel demeaning, unless you first stop and acknowledge the importance of the work and the impact you can have on others when you’re doing it.
|
098 |
 |
You must be able to name for yourself why your work matters. And if you’re a leader, you need to encourage everyone on your team to do the same.
|
099 |
 |
…while it does take more time to fix someone else’s mistake than to do it yourself in the first place, these are short-term investments of time with long-term gains.
|
110 |
 |
…public speaking is a leadership skill. Being able to communicate your own excitement is a powerful way to engage the people who work for and with you, and to infect them with energy and a sense of purpose.
|
113 |
 |
A lot of good comes from empowering the most junior staff.
|
115 |
