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Whether we’re looking for information on a diagnosis of cancer or writing a work report, uncertainty is an essential component of the process, not an unwelcome impediment to learning.

This physical fusion with the machine empowers us and yet risks narrowing us in ways that may be hard to imagine.

…who we are and who we want to be matters more than what our ever-improving machinery can or cannot do.

…self-controlled students manage their efforts at learning not only by suppressing distractions but by constantly evaluating their own thought and progress.

Without the powers of focus, awareness, and judgment that fuel self-control, we cannot fend off distractions, set goals, manage a complex, changing environment, and ultimately shape the trajectory of our lives.

…we should endeavor to value self-control as integral to many, if not most, functions of life and a key to deeply engaged, critical learning.

With splintered focus, we’re cultivating a culture of distraction and detachment.

…we don’t always want to exercise our highest powers of attention, yet if we cannot focus, observe, or judge well, the choice is lost.

…fueling self-management is yet another way that our attentional skills allow us to live in an astoundingly complex world without falling constant prey to distraction.

When you create a hospitality-first culture, everything about your business improves…