 |
Customers don’t always tell you exactly what they are thinking. Sometimes they don’t want to share everything; sometimes they aren’t even aware of everything they are thinking and feeling.
|
046 |
 |
The practice of framing possibility calls upon us to use our minds in a manner that is counterintuitive: to think in terms of the contexts that govern us rather than the evidence we see before our eyes.
|
178 |
 |
…when we hear about risks other people have taken, it becomes easier to think about taking our own.
|
215 |
 |
There’s no shortcut to deep thinking and crunching through scenarios in the basement of your brain.
|
033 |
 |
As our channels of communication expand, we must endeavor to be more thoughtful about how and when we communicate.
|
172 |
 |
Imagination happens only when your mind has the freedom to run rampant.
|
328 |
 |
Leadership almost always involves thinking and acting like the underdog. That’s because leaders work to change things, and the people who are winning rarely do.
|
085 |
 |
One of the biggest mistakes new bosses make is thinking they need to jump in and exert their opinions right away to show that they are capable.
|
049 |
 |
…purpose is about thinking explicitly of how you can change the world for the better and create businesses with integrity, on a values-driven system.
|
016 |
 |
In terms of picking a realistic, practical, and smart starting point… think big but be willing and open to starting small.
|
029 |
