 |
A talent drain is the best evidence that a company is in serious trouble and is losing its will to fight.
|
048 |
 |
…if you want a great company, you can’t give out free passes for mediocrity. Good enough is never good enough.
|
078 |
 |
Many companies are plagued by good execution within individual silos but terrible execution across silos.
|
083 |
 |
The alternative strategy is to declare and constantly reinforce that customer success is the business of the entire company, not merely one department.
|
100 |
 |
When you challenge very large companies, it helps to have a bit of a chip on your shoulder.
|
119 |
 |
…the most valuable leaders are those who can combine the scrappiness of a startup leader with the organizational and diplomatic discipline needed in a big company.
|
128 |
 |
When external circumstances change, companies that run out of potential new markets to grow into are often forced into acquisitions or other desperate measures.
|
156 |
