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Ignorance of our psychological immune systems causes us to mispredict the circumstances under which we will blame others, but it also causes us to mispredict the circumstances under which we will blame ourselves.
|
178 |
 |
…the psychological immune system has a more difficult time manufacturing positive and credible views of inactions than of actions.
|
179 |
 |
Because we do not realize that our psychological immune systems can rationalize an excess of courage more easily than an excess of cowardice, we hedge our bets when we should blunder forward.
|
179 |
 |
When experiences make us feel sufficiently unhappy, the psychological immune system cooks facts and shifts blame in order to offer us a more positive view.
|
180 |
 |
Either attention or motivation – the drive that impels you toward a goal – can jump-start flow, but both of these major psychological processes must converge to sustain it.
|
102 |
 |
Only in a psychologically safe climate can people take the risks necessary to produce truly innovative work.
|
107 |
 |
This is how a manager creates psychological safety – by focusing on the work and what can be learned from it, rather than berating subordinates for errors.
|
177 |
 |
One of the most powerful tools of psychological pricing is the flat-rate bias. Consumers like flat rates, even when they cost more.
|
174 |
 |
With a commitment to suffering, teams are able to tolerate struggle and overcome major psychological challenges like, for example, throwing everything away and trying again.
|
036 |
 |
An underpinning of psychology is that people are poor forecasters of their future selves.
|
150 |
