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…surviving multiple layoffs wears down people’s psychological defenses, provoking depression, health problems, and thoughts of quitting.

…there is nothing as engaging as this state of working at the very limits of your ability – or what both game designers and psychologists call ‘flow.’

Social psychology teaches us that shoppers indulge in ‘thin-slicing’ – screening out most information, and retaining thin slices of important information kindled by cues, along with a set of pre-programmed rules.

Almost anyone, short of a psychopath, can be an evangelist for a product that moves her soul.

Long-term outcomes depend on healthy teams working at a sustainable pace in a psychologically safe environment that enables innovation and creativity.

The brain is designed with blind spots, optical and psychological, and one of its cleverest tricks is to confer on its owner the comforting delusion that he or she does not have any.

Evolutionary psychologists argue that ethnocentrism… aids survival by strengthening your bonds to your primary social groups and thus increasing your willingness to work, fight, and occasionally die for them.

…inside an organization, a company must provide for the protection of its people by building a culture in which employees feel psychologically safe and feel like their employer cares about them as human beings.

We are all entitled to feel psychologically protected at work, be fairly compensated for our effort and contribute to something bigger than ourselves.

If you run a company, you will experience overwhelming psychological pressure to be overly positive. Stand up to the pressure, face your fear, and tell it like it is.