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…the classical role of the product owner is close to impossible in most contexts.

The power of a religious belief is not easily rivaled, but the mission of a domain – the sense of calling for a profession – can play an analogous role.

Role models are important… Role models help us shape the future.

It is vitally important as a Badass Business Analyst to influence in your role. The sad truth is very few Business Analysis roles have authority.

It is… the team leader’s first job to establish clarity: clarity of objectives and clarity with respect to everybody’s role, including the leader’s own.

Once we’re part of a group, we’re all susceptible to peer pressure and social norms… that can play a critical role in sweeping us up in the beginnings of an epidemic.

…remember that social norms can play a far greater role in society than we have been giving them credit for.

Choose an industry where you’ll have a core role, as opposed to playing a supporting part.

A shared trait among entrepreneurs and innovators within big companies is defying prescribed roles.

…great teams are ultimately grown, not gathered. They’re made through endless iteration of roles, cultures, processes, structures, and tackling toxins whenever they emerge.