 |
…high-power distance communication works only when the listener is capable of paying close attention, and it works only if the two parties in a conversation have the luxury of time…
|
217 |
 |
Good schmoozers don’t dominate conversations. They initiate with interesting questions and then listen. No one is more fascinating than a good listener.
|
199 |
 |
It is perfectly natural for us to avoid difficult conversations.
|
099 |
 |
[Difficult] conversations need to be had and the Badass Business Analyst will have them.
|
101 |
 |
If we want healthy, productive teams and projects, crucial conversations must be had frequently.
|
103 |
 |
The more stress in your life means the more crucial conversations you need to have to reduce that stress.
|
111 |
 |
A Badass Business Analyst is keenly aware that when they are unable to move forward they need to have crucial conversations to remove roadblocks.
|
113 |
 |
Most people avoid crucial conversations. Can you blame them? People are very complicated, difficult, different, unpredictable, and scary.
|
119 |
 |
Looking for signs a conversation is needed include: silence, avoiding of issues, withdrawing from the conversation, lack of participation, attacking behavior, control issues, physical distractions, and emotional outbursts.
|
123 |
 |
Every moment you are talking during a persuasive conversation is a moment you are not listening to your customer. You are listening to yourself.
|
045 |
