Categories

You want to optimize the organization for the people -for the people doing the work – not for the managers.

Even if you know what you are doing, things go wrong. Things go wrong because building a multifaceted human organization to compete and win in a dynamic, highly competitive market turns out to be really hard.

The primary purpose of the organizational hierarchy in a company is decision-making efficiency.

While it might be quite easy to describe, building a well-run organization requires a high level of skill.

…people within an organization who have management responsibility is not command over people. It is responsibility for contribution. Function rather than power has to be the distinctive criterion and the organizing principle.

Not to innovate is the single largest reason for the decline of existing organizations.

Knowledge workers may have an attachment to an organization and feel comfortable within it, but their primary allegiance is likely to be their specialized branch of knowledge.

In the future, employees, and especially knowledge workers, will increasingly outlive even successful organizations.

…knowledge rapidly deteriorates unless it is used constantly, maintaining within an organization an activity that is used only intermittently guarantees incompetence.

To survive and succeed, every organization will have to turn itself into a change agent. The most effective way to manage chance successfully is to create it.