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When most of your employees believe their organization’s primary purpose is to make money, the organization is destined for mediocrity.

…an organization needs to stand for something it believes in, going beyond profit and impacting society.

…if the leader shows no respect for their team, the organization will become toxic, trust will be eroded, the best people will leave, and the organization will eventually become irrelevant.

Passion is contagious, and the more negative energy that drips into the organization’s culture, the more dysfunctional the organization will become.

…fun does not come organized from on high; it bubbles up from below. Like the flamenco, there is something spontaneous, zestful, and uncontrollable about it.

For most organizations, optimizing staffing and organization for innovation requires a real commitment to change.

Every organization should have a Chief Cynical Officer whose job it is to poke holes in product proposals.

…it is important to understand that all large organizations are dysfunctional… Small organizations do not have the same types of problems.

You need to have an organization that is designed to innovate and is managed so that it does so.

Excellence in method, in people, and in organization will yield excellence in innovation – and nothing less than excellence in all three areas will yield satisfactory results.