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Ethical responsibility is the gold standard for determining civilized, decent courses of action.

Leaders must show affection and concern for those under their responsibility.

When it comes to the more troublesome negative news, be candid and take responsibility… Level with employees about problems in a timely fashion.

…people are not machines or parts of machines: they can exercise judgment, have more than one job responsibility, and initiate activity. And they have emotions…

…it is almost invariably desirable… to organize by self-managing teams (SMTs) that do have beginning-to-end responsibility for significant operations.

Although most people have a sense of responsibility and want to do their jobs well, that motivation can wane rapidly if no one seems to care.

…a person who feels responsible for the terms of a contract will be more likely to live up that contract.

…we accept inner responsibility for a behavior when we think we have chosen to perform it in the absence of strong outside pressure.

…the pressure of responsibility that comes with working alone often spurs us to our best work.

…building habit-forming products is indeed a superpower. If used irresponsibly, bad habits can quickly degenerate into mindless, zombielike addictions.