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When things move fast, companies make fast decisions by delegating decision authority to the person on the spot.

…when employees know the best decision to make, why not delegate the right to make the decision to them?

…when managers delegate authority, they need to do so carefully and sincerely if they are to foster the kind of trust that makes a hierarchy work.

Incentive schemes and delegation go together; neither works without the other.

…while most decisions should be delegated to employees with superior knowledge of local conditions, overall authority… cannot be passed down the line.