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When we are going through tough times, the thing that’s often the most helpful isn’t advice or answers but empathy.
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069 |
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In a world where intelligence is hyper-competitive and many previous technical skills have become automated, competitive advantages tilt toward nuanced and soft skills – like communication, empathy, and perhaps most of all, flexibility.
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109 |
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Understanding what the people around you might be enduring lets you better treat them with empathy and compassion.
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183 |
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Research shows that our brains respond more positively to empathetic bosses; when we feel a personal connection with a leader, we try harder, perform better, and are kinder to our colleagues.
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208 |
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Being an empathetic manager is not the same as being a pushover. Own your decisions and discuss and set expectations with your reports as soon as you know there’s a problem.
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211 |
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…if a manager learns to ask questions and lead with empathy, they create a very important opportunity for the team member to open up, share, and even solve problems on their own and grow.
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056 |
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Servant leaders… listen and exhibit empathy. They acknowledge other people’s perspectives, give people support o be able to meet their goals, involve them in decisions, and build a sense of community. – Robert Greenleaf
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159 |
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Unless you determine that your Incompetent Boss is a Fraud or a bad person, start out on the side of empathy and compassion.
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157 |
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Diversity is immensely desirable because it improves perspective, empathy, and creativity.
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154 |
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How do you get to an empathetic place for product design and development? Create regular customer exposure for your team and yourself.
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173 |