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To bring hope and a shared vision to your team, it’s important to cultivate optimism, confidence, and adaptability.

What you say during a confrontation should be delivered not in a threatening manner, but simply as a clarification of why this is important.

When we keep important thoughts private, our ability to learn and to make good decisions is reduced.

More important than the absolute size of the team is the balance of skills needed to ensure we build the right things, and build those things right.

If you’re building user-facing products, it’s critically important that you get a trained product designer for your team… strong design today is table stakes.

Continuous delivery is a good example of an advanced delivery technique… in teams that understand the importance of a series of small, incremental changes to a complex system.

…we need to embrace product discovery as the most important core competency of the startup.

…there are few things more powerful to a product organization than reference customers.

…landing pages are incredibly important to bridging the gap between expectations and what the product does.

The most important point for technology companies: If you stop innovating, you will die.