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…without self-control and emotional regulation, [negotiating using calibrated questions] doesn’t work.

If you can’t control your own emotions, how can you expect to influence the emotions of another party?

…a fundamental assumption underlying autocratic management is a distrust of workers and their ability or willingness to do their jobs without a high degree of top-down control.

A powerful company culture built on a belief in in the importance and value of what it does and shared norms as to what is acceptable behavior is in itself a control mechanism that lessens the need for external controls…

…with fewer controls comes great employee commitment and enthusiasm, which, in turn and in the manner of a virtuous cycle, requires fewer controls to operate effectively.

Voluntarily following a leader is… making a bet on the future, relinquishing some degree of control over one’s fortune to someone else in the expectation that benefits will accrue from it.

Although takers tend to be dominant and controlling with subordinates, they’re surprisingly submissive and deferential toward superiors.

Overloading attention shrinks mental control.

High self-control predicts not just better grades, but also a good emotional adjustment, better interpersonal skills, a sense of security, and adaptability.

Anything we can do to increase children’s capacity for cognitive control will help them throughout life.