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The more you can stay above the detail, problem, and drama, the quicker people will find solutions.

The greatest challenge to any thinker is stating the problem in a way that will allow a solution. – Bertrand Russell

…a direct who has already agreed… is much more likely to listen to the details with an attitude of ownership and trying to solve the problem.

Do you want to risk short-term problems, or do you want to shield people from relevant external information… ultimately to undermine an organization’s future?

…our success in meeting the challenges of the past tells us little about a future that constantly throws new problems and opportunities at us.

…fundamentally, some people not only see a terrible problem but actively look for a potential opportunity.

…the big challenge is almost always more a heart problem than a mind problem.

…the single biggest problem is all in the heart, where fear and anger can kill hope and stop the growth of a true sense of urgency.

Always think of crises as potential opportunities, and not only dreadful problems… A crisis can be your friend.

…with success comes a major problem: keeping up the sense of urgency needed to accomplish a bigger goal or to sustain a high level of performance over time.