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…politicking and lobbying for higher pay and status imposes an inefficiency tax on organizations.

Teams whose members know their own strengths and those of the teammates can more quickly and efficiently do what they do best.

When you’re overloaded, you’re forced to fall back on the flexibility of the hive mind… making you even less efficient in getting things done.

…no knowledge work organization ever conquered a market because of the internal efficiency of its HR department.

This idea of pretending to be two different types of workers might seem heavy-handed, but there’s a surprising amount of efficiency to be gained by isolating these distinct categories of effort.

…every effort should be made within the constraints of maintaining efficiency, to design work so that workers have a sense of completeness to their tasks.

…effectiveness and job satisfaction are greatly enhanced by organizing the teams around identified customers and setting the primary goal of the teams as meeting the needs of their customers in an efficient manner.

Never stand when you can sit; never walk when you can ride; never Push when you can Pull.

…efficiency surveys… show that the only effective way of increasing efficiency in a hierarchy is by the infusion of new blood at its upper levels.

Staff accumulation… results from a sincere, though futile, quest for efficiency by upper-level members of the hierarchy.