 |
The single biggest challenge in the process is changing people’s behavior.
|
179 |
 |
…if you don’t know what triggers the old behavior, you’ll never change it because you’ll already be doing it before you know it.
|
19 |
 |
There are three parts to the formula: identifying the trigger, identifying the old habit, and defining the new behavior.
|
23 |
 |
It’s hard to change your behavior, and it takes courage to have a go at doing something differently, and resilience to keep at it when it doesn’t work perfectly the first time (which it won’t).
|
25 |
 |
The change of behavior that’s going to serve you most powerfully is simply this: a little less advice, a little more curiosity.
|
213 |
 |
What’s astonishing is that we can be unaware of even big, seemingly obvious patterns of behavior.
|
84 |
 |
The fact that others are always reading our faces, tone, and behavior doesn’t mean they are always reading us right.
|
85 |
 |
…discussing the impact of specific behaviors (and prohibiting them when appropriate) helps the offending party see themselves in the moment and beings to illuminate their blind spot.
|
90 |
 |
While we all need to feel accepted as we are, we also need to hear feedback – particularly when our behavior is affecting others.
|
114 |
 |
Being in a relationship – whether at work or at home – means being cognizant of the cost of our behaviors and decisions to those around us.
|
225 |
