 |
…this constant state of unease is a low-grade background hum of anxiety that many inbox-bound knowledge workers have come to assume is unavoidable…
|
|
 |
In the modern world, knowledge workers now feel under siege by obligations.
|
57 |
 |
Knowledge workers don’t expect their organization to take an interest in how much work falls on their plate, or how they get it done.
|
90 |
 |
…the twenty-first century will require a commitment to finding approaches to knowledge work that can generate much better returns.
|
104 |
 |
In modern knowledge work, we’ve largely lost interest in moving boldly ahead, embracing the resulting hardships as the cost of doing business better than before.
|
118 |
 |
…in knowledge work, you must maintain skilled workers’ autonomy in how they actually apply their craft. – Peter Drucker
|
121 |
 |
…knowledge work will always be defined by large amounts of autonomous action.
|
126 |
 |
The Process Principle: Introducing smart production processes to knowledge work can dramatically increase performance and make the work much less draining.
|
143 |
 |
…task boards… [are] applicable to more than just software development, which is why we see them show up frequently in examples of forward-thinking knowledge work organizations…
|
158 |
 |
Individual task boards can significantly improve the quality of your life as a knowledge worker, but only if invest sufficient time in their upkeep.
|
168 |
