 |
Without full knowledge of the available options and the ability to make sure you always get what you think you paid for, you might go home unsatisfied.
|
155 |
 |
Most workers don’t want or need a manager telling them what to do and when to do it. But managers have to design the system in which empowered, autonomous, educated knowledge workers can flourish.
|
245 |
 |
In a modern company, the knowledge crucial to success is dispersed across the employees and cannot all be concentrated at the the top management level.
|
262 |
 |
…while most decisions should be delegated to employees with superior knowledge of local conditions, overall authority… cannot be passed down the line.
|
263 |
 |
It’s ironic that as we reach our later years, when we have the most knowledge, the sharpest skills, and the greatest number of fruitful relationships, old age takes us out of the game.
|
088 |
 |
…acquiring knowledge and applying knowledge are two different things.
|
009 |
 |
…in many cases, too much domain knowledge is more of a liability (they make the mistake of thinking they are the customer).
|
014 |
 |
Don’t assume you know all there is to know.
|
042 |
