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The new reality is that knowledge is the key resource in society and knowledge workers are the dominant group in the workforce.

The knowledge society is a society of seniors and juniors rather than bosses and subordinates.

Knowledge workers, whatever their sex, are professionals, applying the same knowledge, doing the same work, governed by the same standards, and judged by the same results.

Schooling traditionally stopped when work began. In the knowledge society, it never stops.

…the ultimate test of management is performance. Achievement rather than knowledge remains, of necessity, both aim and proof.

Knowledge workers may have an attachment to an organization and feel comfortable within it, but their primary allegiance is likely to be their specialized branch of knowledge.

Knowledge is nonhierarchical. Either it is relevant in a given situation or it is not.

In sharp contrast to yesterday’s workers, to whom a job was first of all a living, most knowledge workers see their job as a life.

In the future, employees, and especially knowledge workers, will increasingly outlive even successful organizations.

…the knowledge needed for any activity has become highly specialized. It is therefore increasingly expensive, and also increasingly difficult, to maintain enough critical mass for every major task within an enterprise.