 |
A mental model forms the framework on which you hang your growing knowledge of your domain.
|
123 |
 |
…significant building and enriching of mental models can be done through study and other knowledge seeking, and it would be foolish to leave these tools unused.
|
124 |
 |
…in finding creative solutions to problems, knowledge – the more the better – is your friend, not your enemy. And it shows that creativity isn’t a lightning bolt.
|
151 |
 |
…innovators aren’t burdened by knowledge; they’re nourished by it.
|
156 |
 |
…all adaptations and extensions of what exists, [are] made possible by great insights but entirely impossible without a deep knowledge of, and reliance on, past achievements.
|
158 |
 |
…the most effective steps an organization can take to build innovation will include helping people expand and deepen their knowledge of their field.
|
162 |
 |
What makes the biggest difference is the willingness to go through the demanding process of acquiring that knowledge over time.
|
165 |
 |
Knowledge is the foundation of great performance, and in fields where important advances are being made continually, mastering the accumulated knowledge takes longer all the time.
|
169 |
 |
On many occasions an apology can defuse emotions effectively, even when you do not acknowledge personal responsibility for the action or admit an intention of harm.
|
35 |
 |
Unless you acknowledge what [the adversary is] saying and demonstrate that you understand them, they may believe you have not heard them.
|
37 |
