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Empathy is making space for the feelings, understanding them, and allowing the feelings to exist.
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202 |
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If you didn’t experience sadness, you wouldn’t know what was important to you. If you didn’t complain, nothing would ever get fixed.
|
218 |
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One of the worst things about toxic positivity is that, when used in the wrong moments, it denies what we’re feeling and makes us feel worse.
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261 |
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If you’re angry, don’t give feedback. Period.
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129 |
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If you can’t let it go in terms of how you feel, we recommend that you do let it go by not giving the negative feedback.
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130 |
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The human capacity to hide feelings of fear and anger from others, and themselves, can be astonishing at times.
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26 |
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Underlying a true sense of urgency is a set of feelings: a compulsive determination to move, and win, now.
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45 |
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If people in an audience laugh, it can feel as if the speaker understands them.
|
54 |
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Great leaders understand… that historical success tends to… reinforce a feeling of contentment with the status quo.
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56 |
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Those who feel content with the status quo – feel being the key word, and not what they necessarily say – put themselves in a more and more dangerous position.
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190 |