 |
…studies showed that relationship conflict is generally bad for performance, but some task conflict can be beneficial: it’s been linked to higher creativity and smarter choices.
|
80 |
 |
…too many leaders shield themselves from task conflict. As they gain power, they tune out boat-rockers and listen to bootlickers.
|
85 |
 |
…when everyone wants to be a CEO and has good reason to think it’s possible, the conflict can become overwhelming.
|
141 |
 |
Dealing with a substantive problem and maintaining a good working relationship need not be conflicting goals if the parties are committed and psychologically prepared to treat each separately on its own legitimate merits.
|
23 |
 |
Ultimately … conflict lies not in objective reality, but in people’s heads.
|
24 |
 |
When the parties refuse to talk, refuse to listen, refuse to even meet, then the odds are high that the conflict will only continue.
|
207 |
 |
Perhaps, because of this uncertainty about its essence, the internet that has emerged is riven by conflict. It can best be described as the combination of frustrated idealism and strongly vested interests.
|
013 |
 |
As the proverbial kitchen fills up, communication and trust break down, egos come into conflict, and the chemistry that fueled innovation and agility becomes destructive. In many cases, this loss of adaptability dooms the enterprise.
|
127 |
 |
The flight response, when our value feels at risk, is a means of minimizing the threat by avoiding conflict with others altogether.
|
144 |
 |
When our own value isn’t at risk, we much prefer to be in connection with others than in conflict. We’re also hardwired to reciprocate. Value another person, and that person is likely to value you back.
|
157 |
