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…it’s useful – crucial even, to know how to engage in… conflict to get what you want without inflicting damage.
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17 |
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Taking a positive, constructive approach to conflict involves understanding that the bond is fundamental to any resolution. Never create an enemy.
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205 |
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Top negotiators know… that conflict is often the path to great deals. And the best find way is to actually have fun engaging in it.
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211 |
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Conflict brings out truth, creativity, and resolution.
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211 |
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People generally fear conflict, so they avoid useful arguments out of fear that the tone will escalate into personal attacks they cannot handle.
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241 |
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You’re going to have to embrace regular, thoughtful conflict as the basis of effective negotiation – and of life.
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242 |
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…research has shown that genuine, honest conflict between people over the goals actually helps energize the problem-solving process in a collaborative way.
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242 |
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Whether it’s in the office or around the family dinner table, don’t avoid honest, clear conflict.
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243 |
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Every negotiation, every conversation, every moment of life, is a series of small conflicts that, managed well, can rise to creative beauty. Embrace them.
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243 |
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It is a common, but harmful, misconception that people and their organizations are in a natural state of conflict.
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3 |
