 |
We force positivity on ourselves because society tells us to, and anything less is a personal failure.
|
12 |
 |
Failure to meet commitments is a systemic failure that no organization can long tolerate among its members.
|
134 |
 |
Standard feedback is about small behaviors. Systemic feedback addresses the moral hazard of a direct committing to new behavior but then failing to follow through.
|
137 |
 |
You cannot infer excellence from studying failure and then inverting it. Why? Because excellence and failure are often surprisingly similar. Average is the anomaly.
|
109 |
 |
Any attempt to impose the ‘one best way’ is doomed to fail.
|
122 |
 |
By telling you that you can transform nontalents into talents, these less effective managers are not only setting you up to fail, they are intrinsically blaming you for your inevitable failure.
|
160 |
 |
…so few individuals ever come to know their true talent and so many managers fail to notice the clues.
|
163 |
 |
Excellence is not the opposite of failure. It is just different.
|
173 |
 |
Spend time with your best. Watch them. Learn from them. Become as articulate as describing excellence as you are about describing failure.
|
175 |
 |
When you use ‘orthodox planning’ to create a vision, frustration and failure are inevitable.
|
68 |
