 |
The most valuable thing any of us can do is find a way to say the things that can’t be said.
|
174 |
 |
A careful conversation is a failed conversation.
|
183 |
 |
You must extend to others what you want to receive. It begins with you.
|
197 |
 |
The most powerful communication technology available to any of us is eye contact.
|
199 |
 |
No matter how much sugar someone sprinkles throughout a loaded message, we read the underlying intent to do harm loud and clear.
|
199 |
 |
…expect nothing and be ready for anything.
|
211 |
 |
It is exceedingly difficult, almost impossible, to gain a firm footing in conversations filled with noise.
|
219 |
 |
Fierce conversations… require silence. In fact, the more emotionally loaded the subject, the more silence is required.
|
223 |
 |
Before any of us can hope to engage others in wonderfully fierce conversations, we must engage ourselves in a dialogue so real, so sweet, so fierce with silences that we can hear own heartbeat.
|
236 |
 |
All the conversations in the world cruise on a crest of silence.
|
237 |
