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Remember: Feedback conversations are rarely one-shot deals. They are usually a series of conversations over time…
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Corrective feedback is naturally difficult for people. But when done well, it’s also the greatest gift you can give to someone…
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194 |
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Some things are much more difficult to talk about than others.
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134 |
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Are you dodging a challenge? …a universal talent is the ability to avoid difficult conversations.
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135 |
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’How are things going?’ is an age-old lead-in to bad news.
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Come straight at the issue. Get right to the point.
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Countless corporate teams… are held hostage by a single dysfunctional human being who has got the entire tribe cowed into avoiding the topics that need addressing.
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…in all conversations, including confrontations, we are all interpreting what is said through our own highly individualized filters.
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What we do at work that hurts or alienates coworkers we also do at home, hurting and alienating those we love.
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How we enter our conversations is how we emerge from them. Holding back, not paying attention, disengaged, half-asleep. Or available, present, engaged, awake.
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