 |
If you’ve got a dilemma and you need new options, you can look for new ideas externally…
|
73 |
 |
…a playlist is useful for situations where you need a stimulus, a way of producing new ideas. It’s generative; it stops people from overlooking an option.
|
79 |
 |
…one of the reliable but unrecognized pillars of scientific thinking is the analogy.
|
80 |
 |
When you use analogies – when you find someone who has solved your problem – you can take your pick from the world’s buffet of solutions.
|
82 |
 |
…what makes narrow framing remarkable… is how easy it is to correct. The lightest prick often bursts the bubble.
|
87 |
 |
To make good decisions, CEOs need the courage to seek out disagreement.
|
94 |
 |
If you haven’t encountered any opposition to a decision you’re considering, chances are you haven’t looked hard enough.
|
97 |
 |
…probing questions signal confidence and experience in the asker.
|
104 |
 |
…asking probing questions is useful when you are trying to pry information from people who have an incentive to spin you…
|
104 |
 |
When we want something to be true, we gather information that supports our desire.
|
107 |
