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…narrow framing… is the tendency to define our choices too narrowly, to see them in binary terms.
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10 |
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…because pros and cons are generated in our heads, it is very, very easy for us to bias the factors. We think we are conducting a sober comparison, but, in reality, our brains are following orders from our guts.
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11 |
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When people have the opportunity to collect information from the world, they are more likely to select information that supports their preexisting attitudes, beliefs, and actions.
|
11 |
 |
When we’ve got a difficult decision to make, our feelings churn.
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15 |
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People think they know more than they do about how the future will unfold.
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17 |
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The future has an uncanny ability to surprise. We can’t shine a spotlight on areas when we don’t know they exist.
|
17 |
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Sometimes the hardest part of making a good decision is knowing there’s one to be made.
|
28 |
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…as it turns out, when it comes to making decisions, organizations are a lot like teenagers.
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34 |
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…most organizations seem to be using the same decision process as a hormone-crazed teenager. – Paul Nutt
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37 |
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Organizations, like teenagers, are blind to their choices. And the consequences are serious…
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37 |
