 |
The customer must perceive your product to be substantially better to motivate them to buy your product…
|
251 |
 |
…it’s a non-negotiable that we simply must continue to move our products forward, and deliver increased value to our customers.
|
256 |
 |
…qualitative testing of your product ideas with real users and customers is probably the single most important discovery activity for you and your product team.
|
259 |
 |
The main challenge in testing value when you’re sitting face to face actual users and customers is that people are generally nice…
|
261 |
 |
One of the prerequisites for consistent innovation is a team that has had a chance to learn the space, technologies, and customer pain. This doesn’t happen if the members of the team are constantly shifting.
|
316 |
 |
Companies that are serious about their values find that the right customers eventually start to seek them out naturally.
|
92 |
 |
It’s going to be a very different world when consumers feel so much on top, and in some ways it will be more dangerous because consumers do not always know what they are doing.
|
123 |
 |
…happy employees make for satisfied customers…, but it goes both ways: having satisfied customers boosts employee morale because it is a key source of pride for them.
|
87 |
 |
…numerous studies have been performed that link the satisfaction of purchasing behavior of customers to the attitudes and performance of employees.
|
90 |
 |
Customer satisfaction with a company has quite consistently been found to relate to a company’s profitability.
|
91 |
