|
|
Think Again:
If we’re insecure, we make fun of others. If we’re comfortable being wrong, we’re not afraid to poke fun at ourselves.
|
72 |
|
|
Think Again:
Laughing at ourselves reminds us that although we might take our decisions seriously, we don’t have to take ourselves too seriously.
|
72 |
|
|
Think Again:
…studies showed that relationship conflict is generally bad for performance, but some task conflict can be beneficial: it’s been linked to higher creativity and smarter choices.
|
80 |
|
|
Think Again:
When a clash gets personal or emotional, we become self-righteous preachers of our own views, spiteful prosecutors of the other side, or single-minded politicians…
|
80 |
|
|
Think Again:
Task conflict can be constructive when it brings diversity of thought, preventing us from getting trapped in overconfidence cycles. It can help us stay humble, surface doubts, and make us curious about what we might be missing.
|
80 |
|
|
Think Again:
Rethinking depends on a different kind of network: a challenge network, a group of people we trust to point out our blind spots and help us overcome our weaknesses.
|
83 |
|
|
Think Again:
The ideal members of a challenge network are disagreeable, because they’re fearless about questioning the way things have always been done and holding us accountable for thinking again.
|
83 |
|
|
Think Again:
Studies…suggest that dissatisfaction promotes creativity only when people feel committed and supported – and that cultural misfits are most likely to add value when they have strong bonds with their colleagues.
|
84 |
|
|
Think Again:
…too many leaders shield themselves from task conflict. As they gain power, they tune out boat-rockers and listen to bootlickers.
|
85 |
|
|
Think Again:
The first rule [of good fight club]: avoiding an argument is bad manners. Silence disrespects the value of your views and our ability to have a civil disagreement.
|
87 |
