Book Titles

Never Split the Difference
Negotiating as if you life depended on it

By Chris Voss

Year Published: 2016
ISBN-13: 978-0-06-240780-1
Categories: Negotiation, Persuasion, Winning

185 Quotes Found

Quote Image Quote Page Number

Never Split the Difference:

The key to beginning a haggle is to rattle the other guy ever so gently.

188

Never Split the Difference:

No part of a negotiation induces more anxiety and unfocused aggression than bargaining, which is why it’s the part that is more often fumbled and mishandled…

190

Never Split the Difference:

To bargain well, you need to shed your assumptions… and learn to recognize the subtle psychological strategies that play vital roles at the bargaining table.

191

Never Split the Difference:

…[by recognizing] your personal negotiation style… you can identify your negotiating strengths and weaknesses… and adjust your mindset and strategies accordingly.

192

Never Split the Difference:

You and your counterpart have habits of mind and behavior, and once you identify them you can leverage them in a strategic manner.

192

Never Split the Difference:

… while innocent and understandable, thinking you’re normal is one of the most damaging assumptions in negotiations.

198

Never Split the Difference:

The Black Swan rule is don’t treat others the way you want to be treated, treat them the way they need to be treated.

198

Never Split the Difference:

…expressions of anger increase and negotiator’s advantage and final take.

202

Never Split the Difference:

In any bare-knuckle bargaining session, the most vital principle to keep in mind is never to look at your counterpart as an enemy.

204

Never Split the Difference:

The person across the table is never the problem. The unsolved issue is. So focus on the issue.

204